Used but lots of life left in this pack. Was sent back to Osprey for a new haul loop and to stitch the outer pocket mesh- see photos. Small hipbelt, small shoulder harness. Has not been heat molded. For backpacking, thru-hikes and alpine expeditions, the Ariel has a pedigree like no other pack. We have set the bar for technical backpacking packs with a comfortable pack for long-haul load carrying on any multi-day excursion. When you need a pack that can carry heavy loads for up to a week, there is no better option than the Ariel. Please note that this is not the anti-gravity model.